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Privacy Policy

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This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

PRIVACY POLICY – The Pinnacle Group Inc

The Pinnacle Group Inc respects the your privacy and takes its responsibilities regarding the security of your customer information very seriously. We are committed to providing you with a professional, valuable and personalised service whilst safeguarding your privacy. This Privacy Policy applies to The Pinnacle Group Inc business. It has been created to explain to you the way in which The Pinnacle Group Inc use your personal data. This information will assist you to determine whether or not to provide us with your personal information. This Privacy Policy applies without exception to all The Pinnacle Group Inc customers. It is applicable for personal data collected from persons located worldwide. We may update this Privacy Policy. We will notify you of all changes through our website at least one month prior to any change being implemented. This Privacy Policy explains the following regarding The Pinnacle Group Inc treatment of personal data:


Personal data is any information that allows you to be identified. The types of personal data The Pinnacle Group Inc collect may include details of your name, address, telephone number, email address, fax number and date of birth. We do not collect personal data about your racial and ethnic origin, political opinion, religious beliefs or other beliefs of a similar nature, membership of a trade union, physical or mental health or conditions, sexual life or any other sensitive information.


The Pinnacle Group Inc has in place appropriate technical and organisational security measures to prevent unauthorized or unlawful disclosure or access to or, accidental or unlawful loss of or destruction, or alteration or unauthorised disclosure of or access to, or other damage to your personal data. These measures ensure an appropriate level of security in relation to the risks inherent in the processing and the nature of the personal data to be protected.

Acceptable Use Policy

This acceptable use policy (the “Policy”) defines acceptable practices for the use of The Pinnacle Group Inc services (the “Service”).

Remote Hands Policy

Colocation Customers may request The Pinnacle Group Inc to perform “remote hands” service on Customer’s equipment within the The Pinnacle Group Inc facilities.

Service Level Agreement(SLA)

This The Pinnacle Group Inc (Host) Service Level Agreements (SLA) is governed by the customer service agreement or master service agreement (each, an “Agreement”).

Colocation Access Policy

In order to ensure the safety and security of our facility, our clients and their colocated systems, The Pinnacle Group Inc has specific policies and procedures that all employees, clients and guests must follow.

Terms of Use

The Pinnacle Group Inc provides its service to you, subject to the following Terms of Service (“TOS”), which may be updated by The Pinnacle Group Inc from time to time without notice to you.

Privacy Policy

The Pinnacle Group Inc policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies.

Legal Notice

All notices to a party shall be in writing and shall be made either via e-mail or conventional mail.The Pinnacle Group Inc may broadcast notices or messages through the Service to inform CUSTOMER of changes to the TOS at their choosing, but is not required to do so; The Pinnacle Group Inc may broadcast changes to the Service, or other matters of importance; such broadcasts shall constitute notice to CUSTOMER.

Customer Tools

The Pinnacle Group Inc offers you different tools for testing and analysis.